Questions? Call toll-free 1.855.237.2711 Gifts from our to you for eighteen years! FREE shipping on orders of $75.00 or more to United States addresses. We ship worldwide.

Returns

While we have a strict “No Return Policy” due to problems in the past with items being returned that were clearly NOT the same items we shipped, we do understand that on RARE OCCASIONS a return is necessary. Upon PRIOR APPROVAL product(s) returned through no fault of Old Town Gifts will be subject to a 15% restocking fee plus the original shipping cost.

All returns MUST BE APPROVED by Old Town Gifts prior to being returned. All returns must be shipped prepaid by the buyer, and goods must be in resellable condition and include all original packaging, no tears, markings or missing pieces. Please fill all voids in the shipping carton with packing material where needed to insure items are not damaged during shipping.

You are responsible for all shipping cost to return the merchandise back to Old Town Gifts as well as any shipping cost incurred for any approved exchanges.

PLEASE BEAR IN MIND THAT MOST OF THE ITEMS THAT ARE ON OUR SITE ARE HAND PAINTED AND THE COLORS, ETC.. MAY VARY FROM PIECE TO PIECE.